First impressions are everything.

Whether we participate in video-conferencing, online meetups, Skyping with clients, or making online presentations, you can leave a lasting impression. So make it a good one because a poor one is hard to shake off.

Etiquette before, during, and after the meeting is also something to bear in mind so make sure you follow up and thank the host/your partner if necessary.

Where do we start?

The “before” checklist is a good one:

• Check your computer connections, correct software downloaded, passwords and phone/code numbers noted for a prompt and seamless connection
• Check your video connection and your background – what do people see? What should, or should they not, see?
• Check your microphone for clarity and volume
• Have coursework, paper, pen etc. organized and ready for the start
• How are you presenting yourself and your organization?
• Do you have inappropriate things in the background behind you?
• Are you groomed and dressed appropriately for a business meeting/video conference?

Perception is reality!

Not a good impression!

How to be a proper online guest:

• The only time to arrive is “on time.” In fact, be at least 10 minutes early.
• Switch video on and follow the host’s lead whether to keep on, or not.
• Introduce yourself e.g. Your name and the name of your business/school.
• Speak slowly, clearly and succinctly so people can hear you and understand you!
• Everyone can hear everything. Mute the microphone!
• Do not interrupt the speaker. Signal the host if you wish to participate in the discussion.
• Behave as you would in a face to face meeting – with dignity and respect.
• Model good business etiquette.
• Show respect, integrity, and consideration for others at all times.
• Turn off your cell phone!

Silence your phone

Make the most of the presentation:

• Be focused.
• Listen with an open mind.
• Take notes and enjoy!